Portal Events occur around the time when a new hero exclusive happens or when there's a weekend coming up, often together with another Special Event about that hero or theme. The Portal Event increases the likelihood of receiving a particular hero when activating the Portal. While most of the portal events refer to the heroic portal summon, there are events that also increase the likelihood of specific classes of heroes.
When thinking about using gems, such as the 10x heroic summon (valued at 2700 gems), be aware that this will not guarantee a hero, unless specified as within the event pages. However, utilizing the information from these portal events will give you the best chances of using your gems efficiently.
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